Refund Policy

1. Refund Eligibility

HOSTNSERVER ("Company") offers a refund policy for certain services provided through the website hosted at ("Site"). The eligibility for a refund is subject to the specific terms and conditions outlined below.

2. Web Hosting Services

2.1. Shared Hosting

If you are dissatisfied with the shared hosting service, you may request a refund within 30 days of the initial purchase date. The refund will be prorated based on the remaining duration of your subscription period.

2.2. Virtual Dedicated Servers (VDS)

VDS services are non-refundable. Once the VDS service is activated and the payment is made, no refunds will be issued.

3. Refund Procedure

To request a refund, you must submit a written request to the Company's customer support team at [email protected] The request must include your account details, the reason for the refund, and any supporting documentation if applicable.

4. Exclusions

The following situations are not eligible for a refund:

  • Domain name registration or renewal fees
  • Fees for additional services or add-ons
  • Services that have been terminated due to a violation of the Company's terms of service

5. Processing Time

The Company will process refund requests within 7 business days of receiving the request. The refund will be issued using the original payment method.

6. Third-Party Services

The Company is not responsible for refunds or warranties on third-party services or products purchased through the Site. Any refunds or disputes regarding third-party services should be directed to the respective service provider.

7. Changes to the Refund Policy

The Company reserves the right to modify or amend this Refund Policy at any time. Any changes will be posted on the Site, and the revised policy will be effective immediately upon posting. Your continued use of the Site or the Services after the posting of any changes constitutes your acceptance of those changes.

8. Contact Information

If you have any questions or concerns about this Refund Policy, please contact us at [email protected]